Training
With many changes underway in the world of title and registration, MADA has developed a number of materials to help your dealership adapt. Please use the information posted here as your go-to resource and take advantage of MADA's training classes and vendors who can assist you during the transition from MNLARS to MNDRIVE.
Title and Registration Training
Titling for F&I Managers
9:00 AM - 11:00 AM at MADA
F&I Managers play an integral part of the Title & Registration Process. With the November roll out of MNDRIVE's e-Services for Business, their role has become even more vital to the success of that process and ultimately top tier customer service. This special training session will focus on the components and procedures that F&I Mangers need to know to successfully kick-off the title & registration process. In addition, thy will receive hands on training for MNDRVIE's e-Services for Business.
MNDRIVE e-Services for Business
Various times and locations
This training is designed to help dealers comfortably navigate MNDRIVE’s e-Services for Business portal to process motor vehicle paperwork by putting attendees in the driver’s seat. This one-hour training will cover various scenarios seen in dealership title and registration transactions and demonstrate how to properly process those scenarios in the portal.
Title Basics
Various times available
January 19, 2021 | February 10, 2021 | April 14, 2021 | May 12, 2021
Title Basics provides the foundational knowledge required to successfully and confidently process title & registration transactions. This course will explore the components and procedures needed to complete the most frequent transactions, including commonly used forms, transaction types and applicable fees.
Certified Title & Registration
9:00 AM - 3:30 PM at MADA and other various locations
January 20, 2021 | January 27, 2021 | February 17, 2021 | April 21, 2021 | May 19, 2021
The Certified Title & Registration Program consists of three separate classes: Sales Tax, New to Fleet, and Minnesota Titles and Transfers. These classes have been curated to provide the vital skills and knowledge necessary for optimal performance in the titling and registration department.
*Certification is required to use an EVTR Vendor.
Title and Registration News
Daily Rentals
Since the launch of MNDRIVE, there has been confusion surrounding the processing of daily rentals within e-Services for Business. Following are the proper steps that to follow to allow this transaction to go through:
· Vehicle Use Type: Select “Commercial”
· Registration Options: Select “New/Change Plate”
· Primary Owner: Select “Business/Agency”
o Enter Dealer Number
· Vehicle Value: Select “Sales Tax Exempt”
o Daily Rental
After making these selections, you will be able to open the “Registration” dropdown, which gives you the option of changing the registration period from “one year” to “four months.”
If you have additional questions about how to process transactions in MNDRIVE, make sure to checkout MADAs e-Services for Business training or take advantage of MADA’s Title Relief consulting services for customized assistance.