Upcoming Training

1/17/18 - Sales 101- St. Cloud

The Sales 101 workshop is an interactive and skill based course that will teach the fundamental skills and strategies that are essential to success in a sales role at a dealership. Participants will learn how to overcome today's common objections and learn effective ways to follow-up with unsold prospects. For more information and registration click here. 

1/23/18 - What Tax Reform Means for Dealers- WEBINAR

The recent tax reform legislation enacted is the largest tax overhaul since 1986. Many of you are asking, “How does the tax legislation passed in December affect my dealership?” Get an update on how the new tax laws apply to your business.  For more information and registration click here. 

1/23/18 - Turn Recruiting and Hiring Into a Competitive Advantage- WEBINAR

 Turn recruiting and hiring into a competitive advantage with this seminar. Attendees will learn how to create an employment brand for their dealership, understand a best hiring process and learn how to attract top-tier millennials to their open jobsFor more information and registration click here. 

2/13/18 - Title Basics- MADA

This class is designed to familiarize new title clerks with the necessary forms, information and procedures required in this position.  This hands-on training will broaden the understanding of state forms, their proper application and fee allocation. For more information and registration click here

2/15/18 - Turn One Time Visitors Into Lifetime Customers- WEBINAR

With the recent vehicle sales climate, today’s dealers must improve fixed operations in order to continue driving profitable growth. We’ll examine methods to connect the service and sales experience, bust myths about service processes and discuss best practices to improve retention and reclaim service work from independent shops. By focusing on the huge opportunity available today with the modern consumer and creating a premium vehicle ownership experience, dealers will not only obtain and maintain customers, but also make them lifetime customers.  For more information and registration click here.

2/20/18 - The New Era of Sexual Harassment Claims: How to Prepare and Provide Training- Roseville

With sexual harassment at the forefront of the news, it's now more important than ever for employers do be proactive about preventing and addressing inappropriate workplace behavior. We will discuss what the law defines as harassment and measures that employers can take to reduce liability, but also about best practices for promoting a respectful and inclusive workplace. The seminar will include stories from real-life situations.For more information and registration click here.

2/21/18 - Service Advisor 101- MADA

Thie Service Advisor workshop is an interactive and skill based course that will teach the fundamental skills and strategies that are essential to success in the service advisor role in the dealership.Service advisors will  improve sales skills and increase closing ratio, by lowering the clients' natural sales resistance. For more information and registration click here.

3/13/18 - Accessories: Learn How to Add Up to $1500 Per Vehicle Sale- Twin Cities Auto Show

It is a proven fact that dealers are missing out on the un-mined gem of accessory sales. Studies routinely show customers spend substantial amounts of money on accessories, yet they do not spend it with dealers. Why? Dealers don’t ask – and when they do, they generally don’t ask in an effective manner. Also, Dealers are not looked at as able to deliver these products to consumers. For more information and registration click here.

Do you have a training need or suggestion?
We want to hear from you!

Contact Alice Morse at 651-789-2956 or alice@mada.org
 

 

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